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A complaint is just a request not spoken. Have you made your request?

A colleague of mine once said that a complaint is just a request not spoken.  This stuck with me, partly because I help leaders learn how to make appropriate requests, and also because I am repeatedly...

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How to make an effective request

Sometimes things – jobs, friendships, marriages, employee behavior or even our boss’s behavior – aren’t what we want them to be.  Often, we resort to complaining about it, usually to the people who...

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